If you are a PMRS member and have concerns about the cybersecurity incident, ZA has set-up a dedicated call center at 1-877-201-4537 Monday through Friday, between 9 a.m. – 9 p.m. Eastern Time, except US holidays.
We were recently notified by Zelenkofske Axelrod, LLC (ZA), a third-party auditor, of a cybersecurity incident in which an unauthorized party accessed files with PMRS member data. While the breach did not occur within our system, we recognize the potential impact on our members, and we take that responsibility very seriously.
As soon as we became aware of the situation, we coordinated with ZA to gather the information and reviewed the potential impacts on affected members. PMRS reported the breach to the Pennsylvania Attorney General. Zelenkofske Axelrod has notified the consumer reporting agencies nationwide that compile and maintain files on consumers. In addition, ZA will be offering 12 months of free credit monitoring from a consumer reporting agency, members can visit https://app.idx.us/account-creation/protect to sign-up. Members can also request a free credit report by visiting www.annualcreditreport.com or by calling, toll-free,1-877-322-8228.
Members who have concerns or questions about this incident are encouraged to contact ZA’s dedicated call center toll-free 1-877-201-4537 Monday through Friday, between 9 a.m. – 9 p.m. Eastern Time, except US holidays, and speak to a representative.
We are committed to learning from this event, while we will continue to hold our contractors to the highest security standards. That learning will include adding additional safeguards where we see the opportunity.
As we continue to address this situation, our focus remains on the members we serve. We are committed to maintaining your trust, protecting pension benefits, and delivering a dependable pension for a worry-free retirement.
